eBay: Waited over an hour, operator picked up line th...
A eBay customer review by GetHuman user ~irritated in hell from November 24th, 2017
Background on ~irritated in hell's case
GetHuman: ~irritated in hell - can you tell our other eBay customers when your case took place?
~irritated in hell: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~irritated in hell a list of common eBay problems)
~irritated in hell: "Track order" was why I was trying to contact.
~irritated in hell's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~irritated in hell: Waited over an hour, operator picked up line then hung up. I called back, then got a recording stating they had closed an hour before the posted closing time.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~irritated in hell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~irritated in hell: I'd give them a two out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~irritated in hell: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~irritated in hell: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eBay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~irritated in hell taken from his eBay customer service problem that occurred on November 18th, 2017.