I am not sure about the other services of iYogi...
A iYogi customer review by GetHuman user ~Lisa spar from November 16th, 2017
Background on ~Lisa spar's case
GetHuman: ~Lisa spar - can you tell our other iYogi customers when your case took place?
~Lisa spar: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Lisa spar a list of common iYogi problems)
~Lisa spar: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~Lisa spar's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lisa spar: I am not sure about the other services of iYogi but once I had experience some screen problem with my laptop and my sister suggested me to connect to you guys. I did that and iYogi resolved my problem very easily. Since the day I trusted you people. Though I could not utilize any other services of iYogi as my laptop is working very smoothly, yet I know what I have to do if ever I face any technical challenge. Only you could made things work well for technical challenged people like me. Thanks for been there iYogi.
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Lisa spar: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lisa spar: I'd give them a five out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Lisa spar: For that I would say four out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Lisa spar: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lisa spar taken from his iYogi customer service problem that occurred on November 13th, 2017.