eHow.com: I gave my credit card info , paid the $** for i...
A eHow.com customer review by GetHuman user ~dowen from November 23rd, 2017
Background on ~dowen's case
GetHuman: ~dowen - can you tell our other eHow.com customers when your case took place?
~dowen: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to eHow.com, and if so, how?
GetHuman: And which of these common eHow.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dowen a list of common eHow.com problems)
~dowen: "Service problem" was why I was trying to contact.
~dowen's review of eHow.com customer service
GetHuman: So how would you sum up your experience for GetHuman's eHow.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dowen: I gave my credit card info , paid the $** for immediate help and after ** minutes it is still processing. That is not immediate! Please refund my $** I will seek help else where.
GetHuman: Let's quantify your experience contacting eHow.com. On a scale of 1 to 5, how easy is it go get help on a eHow.com problem?
~dowen: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dowen: I'd give them a three out of five on communication.
GetHuman: And what about eHow.com's ability to quickly and effectively address your problem?
~dowen: For that I would say one out of five.
GetHuman: And finally- any advice for other eHow.com customers?
~dowen: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eHow.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dowen taken from his eHow.com customer service problem that occurred on November 14th, 2017.