Please cancel my subscription with eHow. I can...

A customer review by GetHuman user ~Susan Monteleone from November 20th, 2017

Background on ~Susan Monteleone's case

GetHuman: ~Susan Monteleone - can you tell our other customers when your case took place?
~Susan Monteleone: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to, and if so, how?
~Susan Monteleone: I used a help page I found on the GetHuman customer service contact info page: Contact Customer Service
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~Susan Monteleone a list of common problems)
~Susan Monteleone: "Service problem" was why I was trying to contact.

~Susan Monteleone's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Susan Monteleone: Please cancel my subscription with eHow. I cancelled it same day got with no refund. I have been billed **.** x * to my GM Card. Please refund A.S.A.P.
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~Susan Monteleone: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Susan Monteleone: I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~Susan Monteleone: For that I would say three out of five.
GetHuman: And finally- any advice for other customers?
~Susan Monteleone: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Susan Monteleone taken from his customer service problem that occurred on November 13th, 2017.

1.00 of 5 stars | 10 reviews

~Susan Monteleone's Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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