eSecuritel: scam scam scam ... Thrives are running eSecurit...
A eSecuritel customer review by GetHuman user ~bobby jones from November 25th, 2017
Background on ~bobby jones 's case
GetHuman: ~bobby jones - can you tell our other eSecuritel customers when your case took place?
~bobby jones : Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to eSecuritel, and if so, how?
GetHuman: And which of these common eSecuritel customer issues best describes the reason you wanted to talk to them?
(Shows ~bobby jones a list of common eSecuritel problems)
~bobby jones : "Technical support" was why I was trying to call.
~bobby jones 's review of eSecuritel customer service
GetHuman: So how would you sum up your experience for GetHuman's eSecuritel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bobby jones : scam scam scam ... Thrives are running eSecuritel ... They do not give a **** about consumers.. They import fake phones from china and send to people as replacement.
GetHuman: Let's quantify your experience contacting eSecuritel. On a scale of 1 to 5, how easy is it go get help on a eSecuritel problem?
~bobby jones : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bobby jones : I'd give them a two out of five on communication.
GetHuman: And what about eSecuritel's ability to quickly and effectively address your problem?
~bobby jones : For that I would say three out of five.
GetHuman: And finally- any advice for other eSecuritel customers?
~bobby jones : Call them early in the day or late. Don't forget any personal or account information you might need for eSecuritel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bobby jones taken from his eSecuritel customer service problem that occurred on November 20th, 2017.