iYogi: I thought the speed of answering was amazing...
A iYogi customer review by GetHuman user ~Shalom Krower from November 2nd, 2017
Background on ~Shalom Krower's case
GetHuman: ~Shalom Krower - can you tell our other iYogi customers when your case took place?
~Shalom Krower: Yes I can. It was afternoon, on October 27th.
GetHuman: Did you reach out to iYogi, and if so, how?
GetHuman: And which of these common iYogi customer issues best describes the reason you wanted to talk to them?
(Shows ~Shalom Krower a list of common iYogi problems)
~Shalom Krower: "None of those really matches why I wanted to call iYogi that day." was why I was trying to call.
~Shalom Krower's review of iYogi customer service
GetHuman: So how would you sum up your experience for GetHuman's iYogi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shalom Krower: I thought the speed of answering was amazing, I can everytime reach a human in less than a minutes time.
GetHuman: Let's quantify your experience contacting iYogi. On a scale of 1 to 5, how easy is it go get help on a iYogi problem?
~Shalom Krower: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shalom Krower: I'd give them a four out of five on communication.
GetHuman: And what about iYogi's ability to quickly and effectively address your problem?
~Shalom Krower: For that I would say five out of five.
GetHuman: And finally- any advice for other iYogi customers?
~Shalom Krower: Call them early in the day or late. Don't forget any personal or account information you might need for iYogi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shalom Krower taken from his iYogi customer service problem that occurred on October 27th, 2017.