AARP - MedicareRxPlan: If you call this number you are routed to wrong...
A AARP - MedicareRxPlan customer review by GetHuman user ~unhappycustomer from November 14th, 2017
Background on ~unhappycustomer's case
GetHuman: ~unhappycustomer - can you tell our other AARP - MedicareRxPlan customers when your case took place?
~unhappycustomer: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to AARP - MedicareRxPlan, and if so, how?
GetHuman: And which of these common AARP - MedicareRxPlan customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappycustomer a list of common AARP - MedicareRxPlan problems)
~unhappycustomer: "Get insurance" was why I was trying to call.
~unhappycustomer's review of AARP - MedicareRxPlan customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP - MedicareRxPlan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappycustomer: If you call this number you are routed to wrong department and no rep is able to connect you to the correct department. Customer service reps in India do not understand what is needed. I deal with company everyday for my job. Do not deal with AARP or United Healthcare!!
GetHuman: Let's quantify your experience contacting AARP - MedicareRxPlan. On a scale of 1 to 5, how easy is it go get help on a AARP - MedicareRxPlan problem?
~unhappycustomer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappycustomer: I'd give them a four out of five on communication.
GetHuman: And what about AARP - MedicareRxPlan's ability to quickly and effectively address your problem?
~unhappycustomer: For that I would say three out of five.
GetHuman: And finally- any advice for other AARP - MedicareRxPlan customers?
~unhappycustomer: Call them early in the day or late. Don't forget any personal or account information you might need for AARP - MedicareRxPlan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappycustomer taken from his AARP - MedicareRxPlan customer service problem that occurred on November 11th, 2017.