AARP - MedicareRxPlan: This was my *th attempt to get a question answe...
A AARP - MedicareRxPlan customer review by GetHuman user GetHuman-331716 from October 28th, 2017
Background on GetHuman-331716's case
GetHuman: GetHuman-331716 - can you tell our other AARP - MedicareRxPlan customers when your case took place?
GetHuman-331716: Sure. It was afternoon, on October 20th.
GetHuman: Did you reach out to AARP - MedicareRxPlan, and if so, how?
GetHuman: And which of these common AARP - MedicareRxPlan customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-331716 a list of common AARP - MedicareRxPlan problems)
GetHuman-331716: "Make/Chase a claim" was why I was trying to call.
GetHuman-331716's review of AARP - MedicareRxPlan customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP - MedicareRxPlan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-331716: This was my *th attempt to get a question answered,two previous attempts to speak to a supervisor ended in :"She is presently with another customer,and will call you back in * to * hours"which of course never happened,and the second attempt,the person I spoke to simply tried to answer herself,unsuccessfully I might add.
GetHuman: Let's quantify your experience contacting AARP - MedicareRxPlan. On a scale of 1 to 5, how easy is it go get help on a AARP - MedicareRxPlan problem?
GetHuman-331716: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-331716: I'd give them a three out of five on communication.
GetHuman: And what about AARP - MedicareRxPlan's ability to quickly and effectively address your problem?
GetHuman-331716: For that I would say one out of five.
GetHuman: And finally- any advice for other AARP - MedicareRxPlan customers?
GetHuman-331716: Call them early in the day or late. Don't forget any personal or account information you might need for AARP - MedicareRxPlan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-331716 taken from his AARP - MedicareRxPlan customer service problem that occurred on October 20th, 2017.