AARP - MedicareRxPlan: On hold *** min twice today (*********) with no...
A AARP - MedicareRxPlan customer review by GetHuman user ~senior 66 from November 13th, 2017
Background on ~senior 66's case
GetHuman: ~senior 66 - can you tell our other AARP - MedicareRxPlan customers when your case took place?
~senior 66: Yeah. It was middle of the night, on November 6th.
GetHuman: Did you reach out to AARP - MedicareRxPlan, and if so, how?
GetHuman: And which of these common AARP - MedicareRxPlan customer issues best describes the reason you wanted to talk to them?
(Shows ~senior 66 a list of common AARP - MedicareRxPlan problems)
~senior 66: "Renew coverage" was why I was trying to call.
~senior 66's review of AARP - MedicareRxPlan customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP - MedicareRxPlan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~senior 66: On hold *** min twice today (*********) with no answer. No email or chat options. Neither spanish or english live help. Dismal.
GetHuman: Let's quantify your experience contacting AARP - MedicareRxPlan. On a scale of 1 to 5, how easy is it go get help on a AARP - MedicareRxPlan problem?
~senior 66: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~senior 66: I'd give them a two out of five on communication.
GetHuman: And what about AARP - MedicareRxPlan's ability to quickly and effectively address your problem?
~senior 66: For that I would say one out of five.
GetHuman: And finally- any advice for other AARP - MedicareRxPlan customers?
~senior 66: Call them early in the day or late. Don't forget any personal or account information you might need for AARP - MedicareRxPlan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~senior 66 taken from his AARP - MedicareRxPlan customer service problem that occurred on November 6th, 2017.