AARP - MedicareRxPlan: They say busy time of the year, wait time ** mi...

A AARP - MedicareRxPlan customer review by GetHuman user ~conserned from November 25th, 2017

Background on ~conserned's case

GetHuman: ~conserned - can you tell our other AARP - MedicareRxPlan customers when your case took place?
~conserned: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to AARP - MedicareRxPlan, and if so, how?
~conserned: I used the 888-867-5575 number I found for on the GetHuman AARP - MedicareRxPlan customer phone number page I was on: AARP - MedicareRxPlan Customer Service Phone Number
GetHuman: And which of these common AARP - MedicareRxPlan customer issues best describes the reason you wanted to talk to them?
(Shows ~conserned a list of common AARP - MedicareRxPlan problems)
~conserned: "Update account information" was why I was trying to call.

~conserned's review of AARP - MedicareRxPlan customer service

GetHuman: So how would you sum up your experience for GetHuman's AARP - MedicareRxPlan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~conserned: They say busy time of the year, wait time ** min., that more like * hour, with no answer. Very poor ! Need more customer support people.
GetHuman: Let's quantify your experience contacting AARP - MedicareRxPlan. On a scale of 1 to 5, how easy is it go get help on a AARP - MedicareRxPlan problem?
~conserned: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~conserned: I'd give them a one out of five on communication.
GetHuman: And what about AARP - MedicareRxPlan's ability to quickly and effectively address your problem?
~conserned: For that I would say four out of five.
GetHuman: And finally- any advice for other AARP - MedicareRxPlan customers?
~conserned: Call them early in the day or late. Don't forget any personal or account information you might need for AARP - MedicareRxPlan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~conserned taken from his AARP - MedicareRxPlan customer service problem that occurred on November 16th, 2017.

AARP - MedicareRxPlan

1.00 of 5 stars | 9 reviews

~conserned's AARP - MedicareRxPlan Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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