Ababy.com: These people have no customer support. You wai...
A Ababy.com customer review by GetHuman user ~disgusted from November 22nd, 2017
Background on ~disgusted's case
GetHuman: ~disgusted - can you tell our other Ababy.com customers when your case took place?
~disgusted: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Ababy.com, and if so, how?
GetHuman: And which of these common Ababy.com customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted a list of common Ababy.com problems)
~disgusted: "Warranty claim" was why I was trying to call.
~disgusted's review of Ababy.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ababy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted: These people have no customer support. You wait an inordinate amount of time on their line and then they promise to call you back because the person you talk to doesn't know anything (i suspect this is an answering service), then they never call you back. If you email them they are snide and condescending and blatantly lie about when your product will arrive. Avoid at all costs.
GetHuman: Let's quantify your experience contacting Ababy.com. On a scale of 1 to 5, how easy is it go get help on a Ababy.com problem?
~disgusted: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted: I'd give them a five out of five on communication.
GetHuman: And what about Ababy.com's ability to quickly and effectively address your problem?
~disgusted: For that I would say five out of five.
GetHuman: And finally- any advice for other Ababy.com customers?
~disgusted: Call them early in the day or late. Don't forget any personal or account information you might need for Ababy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted taken from his Ababy.com customer service problem that occurred on November 21st, 2017.