Ababy.com: They never sent my shipping number, I called th...
A Ababy.com customer review by GetHuman user ~lchandle from November 20th, 2017
Background on ~lchandle's case
GetHuman: ~lchandle - can you tell our other Ababy.com customers when your case took place?
~lchandle: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Ababy.com, and if so, how?
GetHuman: And which of these common Ababy.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lchandle a list of common Ababy.com problems)
~lchandle: "Cancel order" was why I was trying to call.
~lchandle's review of Ababy.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ababy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lchandle: They never sent my shipping number, I called three times for updates where they told me it was shipping, then that it would arrive the next day and then that it didn't have an expected arrival date. Turns out it was lost by FedEx and all three times I called they hadn't noticed that it said it had been 'on truck for delivery' for ** days! They didn't have another product to send and didn't give me ANYTHING for my two months of trouble. Will never shop here again.
GetHuman: Let's quantify your experience contacting Ababy.com. On a scale of 1 to 5, how easy is it go get help on a Ababy.com problem?
~lchandle: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lchandle: I'd give them a three out of five on communication.
GetHuman: And what about Ababy.com's ability to quickly and effectively address your problem?
~lchandle: For that I would say four out of five.
GetHuman: And finally- any advice for other Ababy.com customers?
~lchandle: Call them early in the day or late. Don't forget any personal or account information you might need for Ababy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lchandle taken from his Ababy.com customer service problem that occurred on November 11th, 2017.