Ababy.com: When you call customer service you are caught i...
A Ababy.com customer review by GetHuman user ~unhappy former customer from November 20th, 2017
Background on ~unhappy former customer's case
GetHuman: ~unhappy former customer - can you tell our other Ababy.com customers when your case took place?
~unhappy former customer: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Ababy.com, and if so, how?
GetHuman: And which of these common Ababy.com customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy former customer a list of common Ababy.com problems)
~unhappy former customer: "Returns" was why I was trying to call.
~unhappy former customer's review of Ababy.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ababy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy former customer: When you call customer service you are caught in the auto menu system because no one answers the phone. After multiple tries my call was finally answered by a live person. Said they'd have someone call me back. * days and still waiting for that call. Feel cheated. Paid for merchandise I haven't received.
GetHuman: Let's quantify your experience contacting Ababy.com. On a scale of 1 to 5, how easy is it go get help on a Ababy.com problem?
~unhappy former customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy former customer: I'd give them a four out of five on communication.
GetHuman: And what about Ababy.com's ability to quickly and effectively address your problem?
~unhappy former customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Ababy.com customers?
~unhappy former customer: Call them early in the day or late. Don't forget any personal or account information you might need for Ababy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy former customer taken from his Ababy.com customer service problem that occurred on November 11th, 2017.