Activision: I called the phone number serveral times. Tried...
A Activision customer review by GetHuman user ~Dais2999 from November 14th, 2017
Background on ~Dais2999's case
GetHuman: ~Dais2999 - can you tell our other Activision customers when your case took place?
~Dais2999: Yes I can. It was evening, on November 4th.
GetHuman: Did you reach out to Activision, and if so, how?
GetHuman: And which of these common Activision customer issues best describes the reason you wanted to talk to them?
(Shows ~Dais2999 a list of common Activision problems)
~Dais2999: "Missing Items" was why I was trying to call.
~Dais2999's review of Activision customer service
GetHuman: So how would you sum up your experience for GetHuman's Activision customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dais2999: I called the phone number serveral times. Tried the phone tree, tried pressing *, and tried saying operator. All that happened is I got the cold shoulder by the auto messaging service by saying they are experiance high calls and then it hangs up everytime. This tells me that the company does not want to hear from their customers.
GetHuman: Let's quantify your experience contacting Activision. On a scale of 1 to 5, how easy is it go get help on a Activision problem?
~Dais2999: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dais2999: I'd give them a one out of five on communication.
GetHuman: And what about Activision's ability to quickly and effectively address your problem?
~Dais2999: For that I would say one out of five.
GetHuman: And finally- any advice for other Activision customers?
~Dais2999: Call them early in the day or late. Don't forget any personal or account information you might need for Activision to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dais2999 taken from his Activision customer service problem that occurred on November 4th, 2017.