Activision: I waited on call yesterday got through and coul...
A Activision customer review by GetHuman user ~vonley from November 13th, 2017
Background on ~vonley's case
GetHuman: ~vonley - can you tell our other Activision customers when your case took place?
~vonley: Sure. It was evening, on November 7th.
GetHuman: Did you reach out to Activision, and if so, how?
GetHuman: And which of these common Activision customer issues best describes the reason you wanted to talk to them?
(Shows ~vonley a list of common Activision problems)
~vonley: "Appeal Ban" was why I was trying to call.
~vonley's review of Activision customer service
GetHuman: So how would you sum up your experience for GetHuman's Activision customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vonley: I waited on call yesterday got through and could not hear eachother, he agreed to call my mobile *********** after i asked would he like me to call him instead but he did not call back. i tried the call back method after which has not works all night and today and i have tried the texting service which also dont work. please can someone contact me as i just wonna play and this is the first time in ANY activision game as a big fan that promote i have ever had to get in contact and complain and im very upset. thank your for your time and i do understand how busy you are but some response would be nice. vonley linton
GetHuman: Let's quantify your experience contacting Activision. On a scale of 1 to 5, how easy is it go get help on a Activision problem?
~vonley: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vonley: I'd give them a two out of five on communication.
GetHuman: And what about Activision's ability to quickly and effectively address your problem?
~vonley: For that I would say one out of five.
GetHuman: And finally- any advice for other Activision customers?
~vonley: Call them early in the day or late. Don't forget any personal or account information you might need for Activision to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vonley taken from his Activision customer service problem that occurred on November 7th, 2017.