I am fed up with Allstate, they tell me they ha...

A Allstate customer review by GetHuman user GetHuman-385635 from November 3rd, 2017

Background on GetHuman-385635's case

GetHuman: GetHuman-385635 - can you tell our other Allstate customers when your case took place?
GetHuman-385635: Yes I can. It was evening, on October 31st.
GetHuman: Did you reach out to Allstate, and if so, how?
GetHuman-385635: I used the 877-810-2920 number I found for on the GetHuman Allstate customer phone number page I was on: Allstate Customer Service Phone Number
GetHuman: And which of these common Allstate customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-385635 a list of common Allstate problems)
GetHuman-385635: "Get insurance" was why I was trying to call.

GetHuman-385635's review of Allstate customer service

GetHuman: So how would you sum up your experience for GetHuman's Allstate customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-385635: I am fed up with Allstate, they tell me they have paid for my rental car $*** and then they send me in circles looking. I am not happy.
GetHuman: Let's quantify your experience contacting Allstate. On a scale of 1 to 5, how easy is it go get help on a Allstate problem?
GetHuman-385635: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-385635: I'd give them a five out of five on communication.
GetHuman: And what about Allstate's ability to quickly and effectively address your problem?
GetHuman-385635: For that I would say four out of five.
GetHuman: And finally- any advice for other Allstate customers?
GetHuman-385635: Call them early in the day or late. Don't forget any personal or account information you might need for Allstate to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-385635 taken from his Allstate customer service problem that occurred on October 31st, 2017.


3.67 of 5 stars | 39 reviews

GetHuman-385635's Allstate Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Allstate, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Allstate in any way.

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