I've been happy with allstate. You can push eit...

A Allstate customer review by GetHuman user ~sarah stevens from November 1st, 2017

Background on ~sarah stevens's case

GetHuman: ~sarah stevens - can you tell our other Allstate customers when your case took place?
~sarah stevens: Yup. It was morning, on October 24th.
GetHuman: Did you reach out to Allstate, and if so, how?
~sarah stevens: I used the 800-255-7828 number I found for on the GetHuman Allstate customer phone number page I was on: Allstate Customer Service Phone Number
GetHuman: And which of these common Allstate customer issues best describes the reason you wanted to talk to them?
(Shows ~sarah stevens a list of common Allstate problems)
~sarah stevens: "Update account information" was why I was trying to call.

~sarah stevens's review of Allstate customer service

GetHuman: So how would you sum up your experience for GetHuman's Allstate customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sarah stevens: I've been happy with allstate. You can push either * through * depending on what you want to get through.
GetHuman: Let's quantify your experience contacting Allstate. On a scale of 1 to 5, how easy is it go get help on a Allstate problem?
~sarah stevens: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sarah stevens: I'd give them a two out of five on communication.
GetHuman: And what about Allstate's ability to quickly and effectively address your problem?
~sarah stevens: For that I would say three out of five.
GetHuman: And finally- any advice for other Allstate customers?
~sarah stevens: Call them early in the day or late. Don't forget any personal or account information you might need for Allstate to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sarah stevens taken from his Allstate customer service problem that occurred on October 24th, 2017.


3.67 of 5 stars | 39 reviews

~sarah stevens's Allstate Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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