Allstate: Went to get a quick quote neighbors have allsta...
A Allstate customer review by GetHuman user ~Tim Taylor from November 8th, 2017
Background on ~Tim Taylor's case
GetHuman: ~Tim Taylor - can you tell our other Allstate customers when your case took place?
~Tim Taylor: Sure. It was afternoon, on November 5th.
GetHuman: Did you reach out to Allstate, and if so, how?
GetHuman: And which of these common Allstate customer issues best describes the reason you wanted to talk to them?
(Shows ~Tim Taylor a list of common Allstate problems)
~Tim Taylor: "Get insurance" was why I was trying to call.
~Tim Taylor's review of Allstate customer service
GetHuman: So how would you sum up your experience for GetHuman's Allstate customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tim Taylor: Went to get a quick quote neighbors have allstate and they were very helpful after last years storm. Called ***-***-**** and ended up going with them.
GetHuman: Let's quantify your experience contacting Allstate. On a scale of 1 to 5, how easy is it go get help on a Allstate problem?
~Tim Taylor: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tim Taylor: I'd give them a five out of five on communication.
GetHuman: And what about Allstate's ability to quickly and effectively address your problem?
~Tim Taylor: For that I would say four out of five.
GetHuman: And finally- any advice for other Allstate customers?
~Tim Taylor: Call them early in the day or late. Don't forget any personal or account information you might need for Allstate to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tim Taylor taken from his Allstate customer service problem that occurred on November 5th, 2017.