American Greeting Cards: ***-**** called, told wrong number for ecard pr...
A American Greeting Cards customer review by GetHuman user ~excedrin 200 from November 25th, 2017
Background on ~excedrin 200's case
GetHuman: ~excedrin 200 - can you tell our other American Greeting Cards customers when your case took place?
~excedrin 200: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to American Greeting Cards, and if so, how?
GetHuman: And which of these common American Greeting Cards customer issues best describes the reason you wanted to talk to them?
(Shows ~excedrin 200 a list of common American Greeting Cards problems)
~excedrin 200: "Setup service" was why I was trying to call.
~excedrin 200's review of American Greeting Cards customer service
GetHuman: So how would you sum up your experience for GetHuman's American Greeting Cards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~excedrin 200: ***-**** called, told wrong number for ecard problem. Transferred me to ***-***-****, picked up within a minute and problem solved.
GetHuman: Let's quantify your experience contacting American Greeting Cards. On a scale of 1 to 5, how easy is it go get help on a American Greeting Cards problem?
~excedrin 200: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~excedrin 200: I'd give them a five out of five on communication.
GetHuman: And what about American Greeting Cards's ability to quickly and effectively address your problem?
~excedrin 200: For that I would say five out of five.
GetHuman: And finally- any advice for other American Greeting Cards customers?
~excedrin 200: Call them early in the day or late. Don't forget any personal or account information you might need for American Greeting Cards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~excedrin 200 taken from his American Greeting Cards customer service problem that occurred on November 17th, 2017.