American Home Shield: very dissatisfied with your service in relation...
A American Home Shield customer review by GetHuman user ~extremely diappointeds from November 17th, 2017
Background on ~extremely diappointeds's case
GetHuman: ~extremely diappointeds - can you tell our other American Home Shield customers when your case took place?
~extremely diappointeds: Yes. It was evening, on November 7th.
GetHuman: Did you reach out to American Home Shield, and if so, how?
GetHuman: And which of these common American Home Shield customer issues best describes the reason you wanted to talk to them?
(Shows ~extremely diappointeds a list of common American Home Shield problems)
~extremely diappointeds: "Change or cancel account" was why I was trying to call.
~extremely diappointeds's review of American Home Shield customer service
GetHuman: So how would you sum up your experience for GetHuman's American Home Shield customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~extremely diappointeds: very dissatisfied with your service in relation to your contractors and your willingness to hide behind them. will not be renewing your service
GetHuman: Let's quantify your experience contacting American Home Shield. On a scale of 1 to 5, how easy is it go get help on a American Home Shield problem?
~extremely diappointeds: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~extremely diappointeds: I'd give them a one out of five on communication.
GetHuman: And what about American Home Shield's ability to quickly and effectively address your problem?
~extremely diappointeds: For that I would say one out of five.
GetHuman: And finally- any advice for other American Home Shield customers?
~extremely diappointeds: Call them early in the day or late. Don't forget any personal or account information you might need for American Home Shield to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~extremely diappointeds taken from his American Home Shield customer service problem that occurred on November 7th, 2017.