AmericanGreetings.com: I have been trying for * month to get help I wa...
A AmericanGreetings.com customer review by GetHuman user ~Donna Cragin from November 15th, 2017
Background on ~Donna Cragin's case
GetHuman: ~Donna Cragin - can you tell our other AmericanGreetings.com customers when your case took place?
~Donna Cragin: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to AmericanGreetings.com, and if so, how?
GetHuman: And which of these common AmericanGreetings.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Donna Cragin a list of common AmericanGreetings.com problems)
~Donna Cragin: "Complaint" was why I was trying to call.
~Donna Cragin's review of AmericanGreetings.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AmericanGreetings.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Donna Cragin: I have been trying for * month to get help I want to cancel--you do not serve google chrome which no one told me about. I* am paying for something I am not getting. I have tried calling--the phones can't heAR MY VOICE You people give me a number to call and none of them work. Please help me.
GetHuman: Let's quantify your experience contacting AmericanGreetings.com. On a scale of 1 to 5, how easy is it go get help on a AmericanGreetings.com problem?
~Donna Cragin: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Donna Cragin: I'd give them a one out of five on communication.
GetHuman: And what about AmericanGreetings.com's ability to quickly and effectively address your problem?
~Donna Cragin: For that I would say one out of five.
GetHuman: And finally- any advice for other AmericanGreetings.com customers?
~Donna Cragin: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AmericanGreetings.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Donna Cragin taken from his AmericanGreetings.com customer service problem that occurred on November 9th, 2017.