AmericanGreetings.com: I just want my pasdsword and cannot get it!I ha...
A AmericanGreetings.com customer review by GetHuman user GetHuman-338505 from November 20th, 2017
Background on GetHuman-338505's case
GetHuman: GetHuman-338505 - can you tell our other AmericanGreetings.com customers when your case took place?
GetHuman-338505: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to AmericanGreetings.com, and if so, how?
GetHuman: And which of these common AmericanGreetings.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-338505 a list of common AmericanGreetings.com problems)
GetHuman-338505: "Complaint" was why I was trying to call.
GetHuman-338505's review of AmericanGreetings.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AmericanGreetings.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-338505: I just want my pasdsword and cannot get it!I have paid for renewal* what gives? Either give it to me, or cancel!
GetHuman: Let's quantify your experience contacting AmericanGreetings.com. On a scale of 1 to 5, how easy is it go get help on a AmericanGreetings.com problem?
GetHuman-338505: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-338505: I'd give them a two out of five on communication.
GetHuman: And what about AmericanGreetings.com's ability to quickly and effectively address your problem?
GetHuman-338505: For that I would say one out of five.
GetHuman: And finally- any advice for other AmericanGreetings.com customers?
GetHuman-338505: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AmericanGreetings.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-338505 taken from his AmericanGreetings.com customer service problem that occurred on November 13th, 2017.