AmericanGreetings.com: zero, I have been trying to send a thank you ca...
A AmericanGreetings.com customer review by GetHuman user ~Lori-Jo McGilchrist from November 22nd, 2017
Background on ~Lori-Jo McGilchrist's case
GetHuman: ~Lori-Jo McGilchrist - can you tell our other AmericanGreetings.com customers when your case took place?
~Lori-Jo McGilchrist: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to AmericanGreetings.com, and if so, how?
GetHuman: And which of these common AmericanGreetings.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Lori-Jo McGilchrist a list of common AmericanGreetings.com problems)
~Lori-Jo McGilchrist: "Cancel service" was why I was trying to call.
~Lori-Jo McGilchrist's review of AmericanGreetings.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AmericanGreetings.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lori-Jo McGilchrist: zero, I have been trying to send a thank you card to my sister, and no way will you do this, so many I'm sorry's, I tried to send a greeting on birth daughters days, nothing went through, what the heck is going on????, I paid you and you are sorry that you can't chat, you can't help, say paste it to my browser, nothing happens, why don't you just admit that you are failing, and going out of business, if you are not, why are you ripping me off, so sick of dealing with you! good night!
GetHuman: Let's quantify your experience contacting AmericanGreetings.com. On a scale of 1 to 5, how easy is it go get help on a AmericanGreetings.com problem?
~Lori-Jo McGilchrist: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lori-Jo McGilchrist: I'd give them a one out of five on communication.
GetHuman: And what about AmericanGreetings.com's ability to quickly and effectively address your problem?
~Lori-Jo McGilchrist: For that I would say one out of five.
GetHuman: And finally- any advice for other AmericanGreetings.com customers?
~Lori-Jo McGilchrist: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AmericanGreetings.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lori-Jo McGilchrist taken from his AmericanGreetings.com customer service problem that occurred on November 18th, 2017.