AmericanGreetings.com: Suggest you hire more people, waited ** minutes...
A AmericanGreetings.com customer review by GetHuman user ~darwinhaines from November 22nd, 2017
Background on ~darwinhaines's case
GetHuman: ~darwinhaines - can you tell our other AmericanGreetings.com customers when your case took place?
~darwinhaines: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to AmericanGreetings.com, and if so, how?
GetHuman: And which of these common AmericanGreetings.com customer issues best describes the reason you wanted to talk to them?
(Shows ~darwinhaines a list of common AmericanGreetings.com problems)
~darwinhaines: "Overcharge/Strange charge" was why I was trying to call.
~darwinhaines's review of AmericanGreetings.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AmericanGreetings.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~darwinhaines: Suggest you hire more people, waited ** minutes and never did get an answer. Disappointed with service.
GetHuman: Let's quantify your experience contacting AmericanGreetings.com. On a scale of 1 to 5, how easy is it go get help on a AmericanGreetings.com problem?
~darwinhaines: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~darwinhaines: I'd give them a one out of five on communication.
GetHuman: And what about AmericanGreetings.com's ability to quickly and effectively address your problem?
~darwinhaines: For that I would say one out of five.
GetHuman: And finally- any advice for other AmericanGreetings.com customers?
~darwinhaines: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AmericanGreetings.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~darwinhaines taken from his AmericanGreetings.com customer service problem that occurred on November 13th, 2017.