Arm & Hammer: Bought Arm and Hammer Extreeme Cat litter beca...

A Arm & Hammer customer review by GetHuman user GetHuman-135864 from November 25th, 2017

Background on GetHuman-135864's case

GetHuman: GetHuman-135864 - can you tell our other Arm & Hammer customers when your case took place?
GetHuman-135864: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Arm & Hammer, and if so, how?
GetHuman-135864: I used the 800-524-1328 number I found for on the GetHuman Arm & Hammer customer phone number page I was on: Arm & Hammer Customer Service Phone Number
GetHuman: And which of these common Arm & Hammer customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-135864 a list of common Arm & Hammer problems)
GetHuman-135864: "Returns" was why I was trying to call.

GetHuman-135864's review of Arm & Hammer customer service

GetHuman: So how would you sum up your experience for GetHuman's Arm & Hammer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-135864: Bought Arm and Hammer Extreeme Cat litter because it was cheaper. In the past * months our cat and dog started scratching them selves so badly they started o blled. After a vet visit with no help we just figured ot this week we hanged our cat litter the same time they started to break out. After three days there both doing great.
GetHuman: Let's quantify your experience contacting Arm & Hammer. On a scale of 1 to 5, how easy is it go get help on a Arm & Hammer problem?
GetHuman-135864: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-135864: I'd give them a four out of five on communication.
GetHuman: And what about Arm & Hammer's ability to quickly and effectively address your problem?
GetHuman-135864: For that I would say five out of five.
GetHuman: And finally- any advice for other Arm & Hammer customers?
GetHuman-135864: Call them early in the day or late. Don't forget any personal or account information you might need for Arm & Hammer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-135864 taken from his Arm & Hammer customer service problem that occurred on November 24th, 2017.

Arm & Hammer

2.33 of 5 stars | 21 reviews

GetHuman-135864's Arm & Hammer Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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