Atlantic City Electric: I called them **th June to request electric con...
A Atlantic City Electric customer review by GetHuman user ~Peter from November 11th, 2017
Background on ~Peter's case
GetHuman: ~Peter - can you tell our other Atlantic City Electric customers when your case took place?
~Peter: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows ~Peter a list of common Atlantic City Electric problems)
~Peter: "Book appointment" was why I was trying to call.
~Peter's review of Atlantic City Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peter: I called them **th June to request electric connection. After giving me a run around, they agreed to connect me. Even now, that is July **rd ****, I have not yet been connected. They claim it is because of the storm, which did not at all affect my area. They promise to connect my power on the **th of July. Come on! from the **th June to the ** July, that is very very bad!!! Do they have any competitor?
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
~Peter: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peter: I'd give them a four out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
~Peter: For that I would say five out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
~Peter: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peter taken from his Atlantic City Electric customer service problem that occurred on November 10th, 2017.