Atlantic City Electric: I thought PGW was awful. Atlantic Electric is t...
A Atlantic City Electric customer review by GetHuman user GetHuman-354324 from November 11th, 2017
Background on GetHuman-354324's case
GetHuman: GetHuman-354324 - can you tell our other Atlantic City Electric customers when your case took place?
GetHuman-354324: Yes. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Atlantic City Electric, and if so, how?
GetHuman: And which of these common Atlantic City Electric customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-354324 a list of common Atlantic City Electric problems)
GetHuman-354324: "Book appointment" was why I was trying to call.
GetHuman-354324's review of Atlantic City Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Atlantic City Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-354324: I thought PGW was awful. Atlantic Electric is the worst power company I have ever dealt with. Their customer service department *****!!
GetHuman: Let's quantify your experience contacting Atlantic City Electric. On a scale of 1 to 5, how easy is it go get help on a Atlantic City Electric problem?
GetHuman-354324: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-354324: I'd give them a two out of five on communication.
GetHuman: And what about Atlantic City Electric's ability to quickly and effectively address your problem?
GetHuman-354324: For that I would say one out of five.
GetHuman: And finally- any advice for other Atlantic City Electric customers?
GetHuman-354324: Call them early in the day or late. Don't forget any personal or account information you might need for Atlantic City Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-354324 taken from his Atlantic City Electric customer service problem that occurred on November 2nd, 2017.