Best Buy: just now i have ordered a blackberry bold...
A Best Buy customer review by GetHuman user ~prabhakar from November 14th, 2017
Background on ~prabhakar's case
GetHuman: ~prabhakar - can you tell our other Best Buy customers when your case took place?
~prabhakar: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Best Buy, and if so, how?
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~prabhakar a list of common Best Buy problems)
~prabhakar: "Cancel order" was why I was trying to call.
~prabhakar's review of Best Buy customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~prabhakar: just now i have ordered a blackberry bold **** bt not placed yet... they cut-off an amount of rs. *** from my account... they didnt give any confirmation in my mail...
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~prabhakar: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~prabhakar: I'd give them a one out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~prabhakar: For that I would say one out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~prabhakar: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~prabhakar taken from his Best Buy customer service problem that occurred on November 8th, 2017.