Bob's Discount Furniture: Bob's Furniture is of poor quality. Looks beau...
A Bob's Discount Furniture customer review by GetHuman user ~Janine from November 19th, 2017
Background on ~Janine's case
GetHuman: ~Janine - can you tell our other Bob's Discount Furniture customers when your case took place?
~Janine: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~Janine a list of common Bob's Discount Furniture problems)
~Janine: "Installation/delivery" was why I was trying to call.
~Janine's review of Bob's Discount Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Janine: Bob's Furniture is of poor quality. Looks beautiful for first year, and then the squeaking, scratching and falling apart occurs. I have purchased a kitchen set, * living room sets and * bedroom sets in past * years. My daughter's bed fell apart, after ** months. Since I did not purchase GOOIF PROOF, for a few hundred dollars, they will not fix a sagging bed and split frame, made of FLAKEBOARD!!! DO NOT BUY FROM BOB"S UNLESS YOU PLAN ON REPLACING EVERY TWO YEARS! AWFUL QUALITY
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
~Janine: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Janine: I'd give them a one out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
~Janine: For that I would say one out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
~Janine: Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Janine taken from his Bob's Discount Furniture customer service problem that occurred on November 14th, 2017.