Bob's Discount Furniture: I have been trying to get my furniture dilivere...
A Bob's Discount Furniture customer review by GetHuman user GetHuman-426917 from November 20th, 2017
Background on GetHuman-426917's case
GetHuman: GetHuman-426917 - can you tell our other Bob's Discount Furniture customers when your case took place?
GetHuman-426917: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-426917 a list of common Bob's Discount Furniture problems)
GetHuman-426917: "Track order" was why I was trying to call.
GetHuman-426917's review of Bob's Discount Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-426917: I have been trying to get my furniture dilivered * times already and everytime they said that the road was icy well I spend ***.** * times already so that they can come up my rd and they still refuse it I need someone to contact me ASAP because I think this is a joke already. my name is MARIA WELLS THE LAST TIME I TOOK PICTURES OF MY ROAD THAT WAS SANDED AND SEND IT INTO THE ADDRESS THAT THEY TOLD ME TO SEND IT, MY PHONE NUMBER IS * *** *** ****
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
GetHuman-426917: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-426917: I'd give them a three out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
GetHuman-426917: For that I would say two out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
GetHuman-426917: Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-426917 taken from his Bob's Discount Furniture customer service problem that occurred on November 16th, 2017.