Bob's Discount Furniture: I will never deal with Bob's again...inferior f...

A Bob's Discount Furniture customer review by GetHuman user GetHuman-195020 from November 17th, 2017

Background on GetHuman-195020's case

GetHuman: GetHuman-195020 - can you tell our other Bob's Discount Furniture customers when your case took place?
GetHuman-195020: Yes I can. It was late at night, on November 9th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
GetHuman-195020: I used the 860-474-1000 number I found for on the GetHuman Bob's Discount Furniture customer phone number page I was on: Bob's Discount Furniture Customer Service Phone Number
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-195020 a list of common Bob's Discount Furniture problems)
GetHuman-195020: "Track order" was why I was trying to call.

GetHuman-195020's review of Bob's Discount Furniture customer service

GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-195020: I will never deal with Bob's again...inferior furniture...one mistake after another with their scheduling. Defects cannot be repaired.
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
GetHuman-195020: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-195020: I'd give them a two out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
GetHuman-195020: For that I would say one out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
GetHuman-195020: Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-195020 taken from his Bob's Discount Furniture customer service problem that occurred on November 9th, 2017.

Bob's Discount Furniture

1.80 of 5 stars | 42 reviews

GetHuman-195020's Bob's Discount Furniture Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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