Bob's Discount Furniture: On ********, my husband and I went shopping in...
A Bob's Discount Furniture customer review by GetHuman user GetHuman-160223 from November 18th, 2017
Background on GetHuman-160223's case
GetHuman: GetHuman-160223 - can you tell our other Bob's Discount Furniture customers when your case took place?
GetHuman-160223: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-160223 a list of common Bob's Discount Furniture problems)
GetHuman-160223: "Change order" was why I was trying to call.
GetHuman-160223's review of Bob's Discount Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-160223: On ********, my husband and I went shopping in the Bob's Store on Flatbush Ave in Brooklyn. Our saleslady was Linda Quinn. This woman has bad attitude. Was not friendly or helpful at all. Her tone of voice suggested, "I don't care". In the end when I told her we would only buy the kitchen table and chairs at this time, I got a look that said, "For this you wasted my time?". My husband noticed it too. This was an unpleasant shopping experience to say the least. I couldn't wait to get out of the store.**On ********, I went back to the same store to purchase a loveseat. I had the misfortune of meeting Miss Quinn who said she remembered me and would take care of me. Because she also had another customer, I managed to work with another sales person, Anthony. A very, very nice person. Besides working with him, I had a few good laughs. I most definitely would ask for his assistance again when I go back to the store. It was a pleasant experience. **The table and chairs were schedu
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
GetHuman-160223: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-160223: I'd give them a three out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
GetHuman-160223: For that I would say four out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
GetHuman-160223: Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-160223 taken from his Bob's Discount Furniture customer service problem that occurred on November 15th, 2017.