Bob's Discount Furniture: Quick response by live cs rep, less than a minu...
A Bob's Discount Furniture customer review by GetHuman user ~Glendale from November 20th, 2017
Background on ~Glendale's case
GetHuman: ~Glendale - can you tell our other Bob's Discount Furniture customers when your case took place?
~Glendale: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~Glendale a list of common Bob's Discount Furniture problems)
~Glendale: "Cancel order" was why I was trying to call.
~Glendale's review of Bob's Discount Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Glendale: Quick response by live cs rep, less than a minute. Warranty service stands up as promised on bonded leather repair. Very satisfied with phone call. Will add more comments when repairs are done, next week.
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
~Glendale: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Glendale: I'd give them a one out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
~Glendale: For that I would say five out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
~Glendale: Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Glendale taken from his Bob's Discount Furniture customer service problem that occurred on November 15th, 2017.