BookIt.com: Im trying to communicate with a human and this...
A BookIt.com customer review by GetHuman user ~Julio Vega from November 17th, 2017
Background on ~Julio Vega's case
GetHuman: ~Julio Vega - can you tell our other BookIt.com customers when your case took place?
~Julio Vega: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to BookIt.com, and if so, how?
GetHuman: And which of these common BookIt.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Julio Vega a list of common BookIt.com problems)
~Julio Vega: "Cancel booking" was why I was trying to call.
~Julio Vega's review of BookIt.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BookIt.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Julio Vega: Im trying to communicate with a human and this people put me on hold. At this time the problem with my reservation is unresolved and the time run.
GetHuman: Let's quantify your experience contacting BookIt.com. On a scale of 1 to 5, how easy is it go get help on a BookIt.com problem?
~Julio Vega: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Julio Vega: I'd give them a one out of five on communication.
GetHuman: And what about BookIt.com's ability to quickly and effectively address your problem?
~Julio Vega: For that I would say two out of five.
GetHuman: And finally- any advice for other BookIt.com customers?
~Julio Vega: Call them early in the day or late. Don't forget any personal or account information you might need for BookIt.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Julio Vega taken from his BookIt.com customer service problem that occurred on November 15th, 2017.