BookIt.com: Well spoke to a nice lady after being on hold f...
A BookIt.com customer review by GetHuman user GetHuman-51031 from November 17th, 2017
Background on GetHuman-51031's case
GetHuman: GetHuman-51031 - can you tell our other BookIt.com customers when your case took place?
GetHuman-51031: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to BookIt.com, and if so, how?
GetHuman: And which of these common BookIt.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-51031 a list of common BookIt.com problems)
GetHuman-51031: "Cancel booking" was why I was trying to call.
GetHuman-51031's review of BookIt.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BookIt.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-51031: Well spoke to a nice lady after being on hold for quite a while, just happy to get through to someone, had questions about my connection time between changing flights, she said airline issues time changes and out of their hands and to keep in contact with airline, somewhat resolved but still anxious about my trip for my parents **th Wedding Anniversary, want everything to go smooth for all of us.
GetHuman: Let's quantify your experience contacting BookIt.com. On a scale of 1 to 5, how easy is it go get help on a BookIt.com problem?
GetHuman-51031: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-51031: I'd give them a five out of five on communication.
GetHuman: And what about BookIt.com's ability to quickly and effectively address your problem?
GetHuman-51031: For that I would say two out of five.
GetHuman: And finally- any advice for other BookIt.com customers?
GetHuman-51031: Call them early in the day or late. Don't forget any personal or account information you might need for BookIt.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-51031 taken from his BookIt.com customer service problem that occurred on November 14th, 2017.