C Spire Wireless: ** min is the minimum wait time on a response f...
A C Spire Wireless customer review by GetHuman user GetHuman-111036 from November 13th, 2017
Background on GetHuman-111036's case
GetHuman: GetHuman-111036 - can you tell our other C Spire Wireless customers when your case took place?
GetHuman-111036: Sure. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to C Spire Wireless, and if so, how?
GetHuman: And which of these common C Spire Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-111036 a list of common C Spire Wireless problems)
GetHuman-111036: "Lower my bill" was why I was trying to call.
GetHuman-111036's review of C Spire Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's C Spire Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-111036: ** min is the minimum wait time on a response from textcs, in my experience. Sometimes it had taken them several hours to get back with me. And they are always rude.
GetHuman: Let's quantify your experience contacting C Spire Wireless. On a scale of 1 to 5, how easy is it go get help on a C Spire Wireless problem?
GetHuman-111036: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-111036: I'd give them a one out of five on communication.
GetHuman: And what about C Spire Wireless's ability to quickly and effectively address your problem?
GetHuman-111036: For that I would say one out of five.
GetHuman: And finally- any advice for other C Spire Wireless customers?
GetHuman-111036: Call them early in the day or late. Don't forget any personal or account information you might need for C Spire Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-111036 taken from his C Spire Wireless customer service problem that occurred on November 3rd, 2017.