C Spire Wireless: Company *****. Store reps will lie to get sells...
A C Spire Wireless customer review by GetHuman user ~MadMom3 from November 19th, 2017
Background on ~MadMom3's case
GetHuman: ~MadMom3 - can you tell our other C Spire Wireless customers when your case took place?
~MadMom3: Sure. It was late at night, on November 12th.
GetHuman: Did you reach out to C Spire Wireless, and if so, how?
GetHuman: And which of these common C Spire Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~MadMom3 a list of common C Spire Wireless problems)
~MadMom3: "Change plan" was why I was trying to call.
~MadMom3's review of C Spire Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's C Spire Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MadMom3: Company *****. Store reps will lie to get sells and customers. Gonna buy out contract to get away from the. I've filed a BB report too. If you are considering c-spire you are looking to get ripped off.
GetHuman: Let's quantify your experience contacting C Spire Wireless. On a scale of 1 to 5, how easy is it go get help on a C Spire Wireless problem?
~MadMom3: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MadMom3: I'd give them a four out of five on communication.
GetHuman: And what about C Spire Wireless's ability to quickly and effectively address your problem?
~MadMom3: For that I would say one out of five.
GetHuman: And finally- any advice for other C Spire Wireless customers?
~MadMom3: Call them early in the day or late. Don't forget any personal or account information you might need for C Spire Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MadMom3 taken from his C Spire Wireless customer service problem that occurred on November 12th, 2017.