CVS: in feb i change jobs. in march i printed coupon...
A CVS customer review by GetHuman user GetHuman-327077 from November 4th, 2017
Background on GetHuman-327077's case
GetHuman: GetHuman-327077 - can you tell our other CVS customers when your case took place?
GetHuman-327077: Yeah. It was middle of the night, on October 27th.
GetHuman: Did you reach out to CVS, and if so, how?
GetHuman: And which of these common CVS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-327077 a list of common CVS problems)
GetHuman-327077: "Complaint" was why I was trying to call.
GetHuman-327077's review of CVS customer service
GetHuman: So how would you sum up your experience for GetHuman's CVS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-327077: in feb i change jobs. in march i printed coupons off the computer for my drugs. i went to cvs and pharamcy. then it was great and i received my drugs at a discount from the coupons. my health care does not kick in to may * i went back up this month and used my coupons and the girl said we do not accept these i said yes you do because i used them last month.then the pharmacist came to me and said i will fill thes this month but not again due to we dont make any money from the coupon company. this i such a poor attitude to take from your company. so many people out of work or changing jobs and need a little extra help and we get resourecful and YOU PEOPL WILL NOT ACCEPT THE COUPONS OFF THE COMPUTER!!!!!!!!! we will be changing pharmacy asap. any coupons out there you should honor. you people are justgetting to big for you pants and need to be more customer friendly and help us when we need it. your company makes millions of dollars what is the problem? cause your not making money from m
GetHuman: Let's quantify your experience contacting CVS. On a scale of 1 to 5, how easy is it go get help on a CVS problem?
GetHuman-327077: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-327077: I'd give them a three out of five on communication.
GetHuman: And what about CVS's ability to quickly and effectively address your problem?
GetHuman-327077: For that I would say five out of five.
GetHuman: And finally- any advice for other CVS customers?
GetHuman-327077: Call them early in the day or late. Don't forget any personal or account information you might need for CVS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-327077 taken from his CVS customer service problem that occurred on October 27th, 2017.