Chase Debit Card: I am in Mexico and could not access my money*vi...
A Chase Debit Card customer review by GetHuman user ~Anonymous from November 25th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Chase Debit Card customers when your case took place?
~Anonymous: Yes. It was late at night, on November 19th.
GetHuman: Did you reach out to Chase Debit Card, and if so, how?
GetHuman: And which of these common Chase Debit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Chase Debit Card problems)
~Anonymous: "Fraudulent Charge" was why I was trying to call.
~Anonymous's review of Chase Debit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Debit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I am in Mexico and could not access my money*via ATM's. The person from the Fraud Dept.*found the reason and corrected the problem.*I won't know if the problem is solved until*I try to withdraw funds at an ATM, but I am*hopeful.
GetHuman: Let's quantify your experience contacting Chase Debit Card. On a scale of 1 to 5, how easy is it go get help on a Chase Debit Card problem?
~Anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Chase Debit Card's ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Chase Debit Card customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Chase Debit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Chase Debit Card customer service problem that occurred on November 19th, 2017.