Chase Debit Card: I tried the ***-***-**** number first and was o...
A Chase Debit Card customer review by GetHuman user ~Eponymous from November 24th, 2017
Background on ~Eponymous's case
GetHuman: ~Eponymous - can you tell our other Chase Debit Card customers when your case took place?
~Eponymous: Yeah. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Chase Debit Card, and if so, how?
GetHuman: And which of these common Chase Debit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Eponymous a list of common Chase Debit Card problems)
~Eponymous: "Cancel Account" was why I was trying to call.
~Eponymous's review of Chase Debit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Chase Debit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Eponymous: I tried the ***-***-**** number first and was on perma-hold. This number worked like a charm -- hit * and the wait was less than * minute.
GetHuman: Let's quantify your experience contacting Chase Debit Card. On a scale of 1 to 5, how easy is it go get help on a Chase Debit Card problem?
~Eponymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Eponymous: I'd give them a five out of five on communication.
GetHuman: And what about Chase Debit Card's ability to quickly and effectively address your problem?
~Eponymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Chase Debit Card customers?
~Eponymous: Call them early in the day or late. Don't forget any personal or account information you might need for Chase Debit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Eponymous taken from his Chase Debit Card customer service problem that occurred on November 20th, 2017.