Chase Debit Card: I called number on the chase website and it was...

A Chase Debit Card customer review by GetHuman user GetHuman-51864 from November 27th, 2017

Background on GetHuman-51864's case

GetHuman: GetHuman-51864 - can you tell our other Chase Debit Card customers when your case took place?
GetHuman-51864: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Chase Debit Card, and if so, how?
GetHuman-51864: I used the 877-682-4273 number I found for on the GetHuman Chase Debit Card customer phone number page I was on: Chase Debit Card Customer Service Phone Number
GetHuman: And which of these common Chase Debit Card customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-51864 a list of common Chase Debit Card problems)
GetHuman-51864: "Dispute a Charge" was why I was trying to call.

GetHuman-51864's review of Chase Debit Card customer service

GetHuman: So how would you sum up your experience for GetHuman's Chase Debit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-51864: I called number on the chase website and it was an extremely long wait. This number worked like a charm
GetHuman: Let's quantify your experience contacting Chase Debit Card. On a scale of 1 to 5, how easy is it go get help on a Chase Debit Card problem?
GetHuman-51864: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-51864: I'd give them a five out of five on communication.
GetHuman: And what about Chase Debit Card's ability to quickly and effectively address your problem?
GetHuman-51864: For that I would say four out of five.
GetHuman: And finally- any advice for other Chase Debit Card customers?
GetHuman-51864: Call them early in the day or late. Don't forget any personal or account information you might need for Chase Debit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-51864 taken from his Chase Debit Card customer service problem that occurred on November 23rd, 2017.

Chase Debit Card

5.00 of 5 stars | 17 reviews

GetHuman-51864's Chase Debit Card Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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