CheapTickets: Sophia has excellent communication skills, orga...
A CheapTickets customer review by GetHuman user GetHuman-400902 from November 24th, 2017
Background on GetHuman-400902's case
GetHuman: GetHuman-400902 - can you tell our other CheapTickets customers when your case took place?
GetHuman-400902: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to CheapTickets, and if so, how?
GetHuman: And which of these common CheapTickets customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-400902 a list of common CheapTickets problems)
GetHuman-400902: "Complaint" was why I was trying to call.
GetHuman-400902's review of CheapTickets customer service
GetHuman: So how would you sum up your experience for GetHuman's CheapTickets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-400902: Sophia has excellent communication skills, organizational skills, people skills and confident professional skills
GetHuman: Let's quantify your experience contacting CheapTickets. On a scale of 1 to 5, how easy is it go get help on a CheapTickets problem?
GetHuman-400902: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-400902: I'd give them a one out of five on communication.
GetHuman: And what about CheapTickets's ability to quickly and effectively address your problem?
GetHuman-400902: For that I would say three out of five.
GetHuman: And finally- any advice for other CheapTickets customers?
GetHuman-400902: Call them early in the day or late. Don't forget any personal or account information you might need for CheapTickets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-400902 taken from his CheapTickets customer service problem that occurred on November 18th, 2017.