CheapTickets: Waiting too long... and no phone back options f...

A CheapTickets customer review by GetHuman user ~Peeta from November 23rd, 2017

Background on ~Peeta's case

GetHuman: ~Peeta - can you tell our other CheapTickets customers when your case took place?
~Peeta: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to CheapTickets, and if so, how?
~Peeta: I used the 844-766-5452 number I found for on the GetHuman CheapTickets customer phone number page I was on: CheapTickets Customer Service Phone Number
GetHuman: And which of these common CheapTickets customer issues best describes the reason you wanted to talk to them?
(Shows ~Peeta a list of common CheapTickets problems)
~Peeta: "Missing item" was why I was trying to call.

~Peeta's review of CheapTickets customer service

GetHuman: So how would you sum up your experience for GetHuman's CheapTickets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peeta: Waiting too long... and no phone back options for customers outside USA... A forced ** dialing code is given which don't help me at all
GetHuman: Let's quantify your experience contacting CheapTickets. On a scale of 1 to 5, how easy is it go get help on a CheapTickets problem?
~Peeta: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peeta: I'd give them a three out of five on communication.
GetHuman: And what about CheapTickets's ability to quickly and effectively address your problem?
~Peeta: For that I would say four out of five.
GetHuman: And finally- any advice for other CheapTickets customers?
~Peeta: Call them early in the day or late. Don't forget any personal or account information you might need for CheapTickets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peeta taken from his CheapTickets customer service problem that occurred on November 15th, 2017.

CheapTickets

2.33 of 5 stars | 28 reviews

~Peeta's CheapTickets Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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