Columbia Gas of Ohio: This company need to train there people to be a...

A Columbia Gas of Ohio customer review by GetHuman user ~Fuck the gas company from November 25th, 2017

Background on ~Fuck the gas company's case

GetHuman: ~Fuck the gas company - can you tell our other Columbia Gas of Ohio customers when your case took place?
~Fuck the gas company: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Columbia Gas of Ohio, and if so, how?
~Fuck the gas company: I used the 800-344-4077 number I found for on the GetHuman Columbia Gas of Ohio customer phone number page I was on: Columbia Gas of Ohio Customer Service Phone Number
GetHuman: And which of these common Columbia Gas of Ohio customer issues best describes the reason you wanted to talk to them?
(Shows ~Fuck the gas company a list of common Columbia Gas of Ohio problems)
~Fuck the gas company: "Setup service" was why I was trying to call.

~Fuck the gas company's review of Columbia Gas of Ohio customer service

GetHuman: So how would you sum up your experience for GetHuman's Columbia Gas of Ohio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fuck the gas company: This company need to train there people to be a little bit nicer to the customer and work with customers not always be against them I hate that there is no other gas service available
GetHuman: Let's quantify your experience contacting Columbia Gas of Ohio. On a scale of 1 to 5, how easy is it go get help on a Columbia Gas of Ohio problem?
~Fuck the gas company: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fuck the gas company: I'd give them a two out of five on communication.
GetHuman: And what about Columbia Gas of Ohio's ability to quickly and effectively address your problem?
~Fuck the gas company: For that I would say five out of five.
GetHuman: And finally- any advice for other Columbia Gas of Ohio customers?
~Fuck the gas company: Call them early in the day or late. Don't forget any personal or account information you might need for Columbia Gas of Ohio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fuck the gas company taken from his Columbia Gas of Ohio customer service problem that occurred on November 17th, 2017.

Columbia Gas of Ohio

3.33 of 5 stars | 30 reviews

~Fuck the gas company's Columbia Gas of Ohio Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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