Columbia Gas of Ohio: need to get service inspected and atime to have...
A Columbia Gas of Ohio customer review by GetHuman user GetHuman-310351 from November 21st, 2017
Background on GetHuman-310351's case
GetHuman: GetHuman-310351 - can you tell our other Columbia Gas of Ohio customers when your case took place?
GetHuman-310351: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Columbia Gas of Ohio, and if so, how?
GetHuman: And which of these common Columbia Gas of Ohio customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-310351 a list of common Columbia Gas of Ohio problems)
GetHuman-310351: "Cancel service" was why I was trying to call.
GetHuman-310351's review of Columbia Gas of Ohio customer service
GetHuman: So how would you sum up your experience for GetHuman's Columbia Gas of Ohio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-310351: need to get service inspected and atime to have that done. your telephone system is terrible, unable to talk to live person. This has been the **th try and no contact. my cell phone is **********
GetHuman: Let's quantify your experience contacting Columbia Gas of Ohio. On a scale of 1 to 5, how easy is it go get help on a Columbia Gas of Ohio problem?
GetHuman-310351: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-310351: I'd give them a two out of five on communication.
GetHuman: And what about Columbia Gas of Ohio's ability to quickly and effectively address your problem?
GetHuman-310351: For that I would say five out of five.
GetHuman: And finally- any advice for other Columbia Gas of Ohio customers?
GetHuman-310351: Call them early in the day or late. Don't forget any personal or account information you might need for Columbia Gas of Ohio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-310351 taken from his Columbia Gas of Ohio customer service problem that occurred on November 16th, 2017.