At a Comfort Inn in Colorado, I was attempting...
A Comfort Inn customer review by GetHuman user GetHuman-108904 from November 14th, 2017
Background on GetHuman-108904's case
GetHuman: GetHuman-108904 - can you tell our other Comfort Inn customers when your case took place?
GetHuman-108904: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Comfort Inn, and if so, how?
GetHuman: And which of these common Comfort Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108904 a list of common Comfort Inn problems)
GetHuman-108904: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-108904's review of Comfort Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Comfort Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108904: At a Comfort Inn in Colorado, I was attempting to check in using a "free night" coupon. The clerk had never seen it before, and accused me of attempting to defraud them. I called the cust. service number, and explained what was happening, and within ** seconds the clerk was profoundly apologetic and checked me in. Excellent!
GetHuman: Let's quantify your experience contacting Comfort Inn. On a scale of 1 to 5, how easy is it go get help on a Comfort Inn problem?
GetHuman-108904: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108904: I'd give them a three out of five on communication.
GetHuman: And what about Comfort Inn's ability to quickly and effectively address your problem?
GetHuman-108904: For that I would say five out of five.
GetHuman: And finally- any advice for other Comfort Inn customers?
GetHuman-108904: Call them early in the day or late. Don't forget any personal or account information you might need for Comfort Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108904 taken from his Comfort Inn customer service problem that occurred on November 12th, 2017.