Comfort Inn: Spoke with Dawn in Cust Svc. Very understandin...
A Comfort Inn customer review by GetHuman user ~Joe Stammelman from November 15th, 2017
Background on ~Joe Stammelman's case
GetHuman: ~Joe Stammelman - can you tell our other Comfort Inn customers when your case took place?
~Joe Stammelman: Yup. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Comfort Inn, and if so, how?
GetHuman: And which of these common Comfort Inn customer issues best describes the reason you wanted to talk to them?
(Shows ~Joe Stammelman a list of common Comfort Inn problems)
~Joe Stammelman: "Cancel booking" was why I was trying to call.
~Joe Stammelman's review of Comfort Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Comfort Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joe Stammelman: Spoke with Dawn in Cust Svc. Very understanding and helpful. She is attempting to resolve the issue. Ref. ******.
GetHuman: Let's quantify your experience contacting Comfort Inn. On a scale of 1 to 5, how easy is it go get help on a Comfort Inn problem?
~Joe Stammelman: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joe Stammelman: I'd give them a two out of five on communication.
GetHuman: And what about Comfort Inn's ability to quickly and effectively address your problem?
~Joe Stammelman: For that I would say three out of five.
GetHuman: And finally- any advice for other Comfort Inn customers?
~Joe Stammelman: Call them early in the day or late. Don't forget any personal or account information you might need for Comfort Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joe Stammelman taken from his Comfort Inn customer service problem that occurred on November 5th, 2017.