Comfort Inn: went online to make a reservation I did not rec...
A Comfort Inn customer review by GetHuman user GetHuman-256816 from November 26th, 2017
Background on GetHuman-256816's case
GetHuman: GetHuman-256816 - can you tell our other Comfort Inn customers when your case took place?
GetHuman-256816: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Comfort Inn, and if so, how?
GetHuman: And which of these common Comfort Inn customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-256816 a list of common Comfort Inn problems)
GetHuman-256816: "Missing item" was why I was trying to call.
GetHuman-256816's review of Comfort Inn customer service
GetHuman: So how would you sum up your experience for GetHuman's Comfort Inn customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-256816: went online to make a reservation I did not receive a confirmation number I called the *** number and made the resereration with the *** operator Excellent service
GetHuman: Let's quantify your experience contacting Comfort Inn. On a scale of 1 to 5, how easy is it go get help on a Comfort Inn problem?
GetHuman-256816: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-256816: I'd give them a one out of five on communication.
GetHuman: And what about Comfort Inn's ability to quickly and effectively address your problem?
GetHuman-256816: For that I would say two out of five.
GetHuman: And finally- any advice for other Comfort Inn customers?
GetHuman-256816: Call them early in the day or late. Don't forget any personal or account information you might need for Comfort Inn to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-256816 taken from his Comfort Inn customer service problem that occurred on November 20th, 2017.