Cox Internet Connectivity Tech Support: Hung up after being on hold for ** minutes. Co...
A Cox Internet Connectivity Tech Support customer review by GetHuman user ~Las Vegas Customer from October 28th, 2017
Background on ~Las Vegas Customer's case
GetHuman: ~Las Vegas Customer - can you tell our other Cox Internet Connectivity Tech Support customers when your case took place?
~Las Vegas Customer: Yeah. It was afternoon, on October 25th.
GetHuman: Did you reach out to Cox Internet Connectivity Tech Support, and if so, how?
GetHuman: And which of these common Cox Internet Connectivity Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Las Vegas Customer a list of common Cox Internet Connectivity Tech Support problems)
~Las Vegas Customer: "Cancel service" was why I was trying to call.
~Las Vegas Customer's review of Cox Internet Connectivity Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Cox Internet Connectivity Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Las Vegas Customer: Hung up after being on hold for ** minutes. Cox Cable customer service is very similar to dealing with the DMV and the Post Office. Affirmative action equals chronic lack of effective action.
GetHuman: Let's quantify your experience contacting Cox Internet Connectivity Tech Support. On a scale of 1 to 5, how easy is it go get help on a Cox Internet Connectivity Tech Support problem?
~Las Vegas Customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Las Vegas Customer: I'd give them a four out of five on communication.
GetHuman: And what about Cox Internet Connectivity Tech Support's ability to quickly and effectively address your problem?
~Las Vegas Customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Cox Internet Connectivity Tech Support customers?
~Las Vegas Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Cox Internet Connectivity Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Las Vegas Customer taken from his Cox Internet Connectivity Tech Support customer service problem that occurred on October 25th, 2017.