Cox Internet Connectivity Tech Support: My e:mail has been down for about ** days, this...

A Cox Internet Connectivity Tech Support customer review by GetHuman user ~gerald from November 14th, 2017

Background on ~gerald's case

GetHuman: ~gerald - can you tell our other Cox Internet Connectivity Tech Support customers when your case took place?
~gerald: Yup. It was evening, on November 11th.
GetHuman: Did you reach out to Cox Internet Connectivity Tech Support, and if so, how?
~gerald: I used the 888-858-0822 number I found for on the GetHuman Cox Internet Connectivity Tech Support customer phone number page I was on: Cox Internet Connectivity Tech Support Customer Service Phone Number
GetHuman: And which of these common Cox Internet Connectivity Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~gerald a list of common Cox Internet Connectivity Tech Support problems)
~gerald: "Cancel service" was why I was trying to call.

~gerald's review of Cox Internet Connectivity Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Cox Internet Connectivity Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gerald: My e:mail has been down for about ** days, this also happened in Dec. **** I am paying for services that are not available due to COX inability to fix the problem, I expect to be compensated, and no excuses from COX, you can contact me at ***-***-****.**Gerald Becker pin *****
GetHuman: Let's quantify your experience contacting Cox Internet Connectivity Tech Support. On a scale of 1 to 5, how easy is it go get help on a Cox Internet Connectivity Tech Support problem?
~gerald: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gerald: I'd give them a four out of five on communication.
GetHuman: And what about Cox Internet Connectivity Tech Support's ability to quickly and effectively address your problem?
~gerald: For that I would say one out of five.
GetHuman: And finally- any advice for other Cox Internet Connectivity Tech Support customers?
~gerald: Call them early in the day or late. Don't forget any personal or account information you might need for Cox Internet Connectivity Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gerald taken from his Cox Internet Connectivity Tech Support customer service problem that occurred on November 11th, 2017.

Cox Internet Connectivity Tech Support

1.00 of 5 stars | 14 reviews

~gerald's Cox Internet Connectivity Tech Support Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cox Internet Connectivity Tech Support, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cox Internet Connectivity Tech Support in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!